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Analytics Platform – Matomo

Analytics Platform - Matomo

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How to

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  1. As a developer, how do I log activities done within my custom plugin?
  2. Block spam and bot traffic with Tracking Spam Prevention
      1. Configure Tracking Spam Prevention Settings
        1. Block tracking requests from Cloud hosting providers
          1. 1. Do not block Cloud hosting providers
          2. 2. Use Matomo’s default provider list (recommended)
          3. 3. Use custom organisation list
        2. Block traffic requests from Cloud provider IP ranges
        3. Block headless browsers
        4. Block tracking requests from server-side libraries
        5. Max actions to record per visit
        6. Exclude Countries
        7. Only track visitors from these countries
        8. IP allow list
        9. IP block list
      2. Test the Tracking Spam Prevention Settings
  3. Can the Activity Log data be exported?
  4. Configure CNIL exemption opt-out tracking with a consent manager (CMP)
      1. Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
      2. Configure Matomo Tag Manager
      3. Test the opt-out integration
  5. Configure the Facebook (Meta) Pixel tag in Matomo Tag Manager
      1. How the pixel works
      2. Before you begin
      3. Configure the Facebook Pixel tag
      4. Test the Meta Pixel tracking
      5. Troubleshooting
      6. Next steps
  6. Configure the Tracker Proxy to remove visitor IP addresses
      1. Enable the Tracker Proxy privacy feature
      2. How the privacy feature works
        1. Authenticated requests supplying their own cip value
        2. Tracking Spam Prevention
        3. Impact on reporting and visitor identification
  7. Configure tracking consent for Matomo on Shopify
      1. Using Shopify’s Customer Privacy API
      2. Before you start
      3. Install and configure a consent manager
        1. Register the Matomo cookies
      4. Modify the Matomo custom pixel
      5. Verify consent applied before tracking
      6. Troubleshooting
        1. The consent banner does not appear
        2. Tracking starts before consent
        3. Tracking does not start after consent is granted
      7. Next steps
  8. Configure tracking for Crash Analytics
      1. Crash Analytics settings
        1. Set the maximum number of crashes tracked per pageview
        2. Only track errors from specific domains
        3. Disable stack trace logging
        4. Track errors from browser extensions
      2. Other Crash Analytics configuration options
  9. Create segments to identify bot traffic in Matomo
      1. Segments and conditions
        1. Basic bot traffic
        2. Technical and behavioural bot traffic
        3. Likely crawler or automated traffic
      2. After identifying bot traffic
        1. 1. Reduce bot and spam traffic before it reaches your reports
        2. 2. Exclude specific user agents
  10. Do I get access to the raw data that was tracked?
  11. Format CSS Class Selectors for Matomo Tracking
      1. Examples of correctly formatted CSS Selectors
      2. How to find the CSS selector for an element on the page?
  12. How can I export the Activity Log UI to embed somewhere else?
  13. How do I access the Activity Log?
  14. How do I check in real-time whether my goal conversions are triggered correctly on my website?
  15. How do I configure a config setting in the config.ini.php differently for a specific site?
  16. How do I enable Content Tracking via Matomo Tag Manager?
  17. How do I enable Gravatar images in the Activity Log?
  18. How do I get a list of products left in the cart?
  19. How do I install the Matomo tracking code in Tag Rocket for BigCommerce
      1. Requirements
      2. Install and configure the Tag Rocket App
        1. Enable Tag Rocket API events
        2. Add the Matomo tracking script
        3. Customise the Matomo tracking script
      3. Validate the configuration
  20. How do I install the Matomo tracking code on an HTML website?
      1. Requirements
      2. Install with Matomo Tag Manager
        1. Find the Tag Manager tracking code
      3. Install using the Matomo JavaScript code
        1. Find the Javascript tracking code
      4. Embed the Matomo tracking code in the website pages
      5. Validate the Integration Configuration
      6. Troubleshooting
      7. Next steps 
  21. How do I install the Matomo tracking code on Backdrop CMS?
      1. Requirements
      2. Install the Matomo module
      3. Configure Matomo tracking
      4. Validate the configuration
      5. Troubleshooting
      6. Next steps
  22. How do I make Matomo faster?
  23. How do I markup content for content tracking?
      1. HTML Data Tags (Takes Precedence)
      2. CSS Tags
        1. More Markup Examples
  24. How do I use Extractions to track action data with Custom Dimensions?
      1. How to Set Up Extractions for Custom Dimension Data
        1. How Matomo extracts the value using RegEx
      2. Page URL Extraction Example
      3. Page Title Extraction Example
      4. Page Parameter Extraction Example
      5. More Resources
  25. How do I use Matomo tracking on a website with caching (e.g. Akamai)?
      1. How to capture the cache status of a page using a Custom Dimension
  26. How do OAuth 2.0 tokens work in Matomo?
      1. OAuth 2.0 token behaviour and permissions
      2. Technical integration and implementation
  27. How do you configure and secure OAuth 2.0 in Matomo?
      1. Configuring OAuth 2.0 in Matomo
      2. Security considerations and edge cases
  28. How long will the Activity Log data be stored?
  29. How to capture the correct page title in a React SPA
      1. Ensure the React app updates document.title
      2. Page titles in React SPAs
        1. Option 1: Use a route-to-title Custom JavaScript variable
        2. Option 2: Use a custom MTM event
          1. 1. Push a custom event after updating the page title
          2. 2. Create Data Layer variables in Matomo Tag Manager
          3. 3. Create a Custom Event trigger
          4. 4. Update the Matomo Analytics tag
  30. How to configure the Matomo MCP Server
      1. What is the Matomo MCP Server?
        1. How the MCP Server works
      2. Enable the Matomo MCP Server
      3. Data access authentication
        1. Limitations when using OAuth 2.0 with the MCP plugin
        2. Generate a Matomo API token
        3. Setup an OAuth client
      4. Next steps
      5. Ways to use the Matomo MCP
        1. Analytics exploration
        2. Report interpretation
        3. Data analysis assistance
        4. Technical assistance for analytics teams
  31. How to create segments to include or exclude staff traffic based on complex IP address ranges?
      1. Before you start
      2. Create a Custom Visit Dimension
      3. Add the Custom Dimension to Matomo tracking
        1. Matomo JavaScript tracking code
        2. Matomo Tag Manager
      4. Create a Segment for Staff traffic
      5. Create a Segment for non-Staff traffic
  32. How to disable archiving the segment reports for specific plugins?
  33. How to display Coupon or Discount Codes in Matomo
      1. Use a Visit-scope Custom Dimension
      2. Use an Action-scope Custom Dimension
      3. Create a Custom Report
  34. How to find and edit « config.ini.php »: The Matomo configuration file
      1. Matomo Cloud
      2. Matomo On-Premise
      3. Matomo for WordPress
  35. How to identify Paid vs Organic traffic in Matomo
      1. What is Organic traffic?
      2. What is Paid traffic?
      3. Where to find traffic source information
      4. Option 1: Track Paid Campaigns
      5. Option 2: Use Segments to isolate or compare traffic types
      6. Option 3: Create Custom Dimensions for enhanced visibility
        1. Use the Matomo JavaScript Tracking Code
        2. Use Matomo Tag Manager
          1. 1. Create a Variable
          2. 2. Create a Pageview Trigger
          3. 3. Configure the Matomo Analytics Tag
          4. 4. Publish the Tag Manager container
        3. Related Topics
  36. How to import Matomo data into Qlik Sense
      1. Before you start
      2. Create a data connection
        1. Use the REST connector
        2. Import files to create datasets
      3. Create a Qlik Sense Analytics app
        1. Add data from the Data catalog
        2. Add data from Files and other sources
      4. Add data using the Data load editor
      5. Visualise and analyse Matomo data in Qlik
      6. Publish and bookmark your app
  37. How to import Matomo data into Tableau
      1. 1. Connect Matomo data to Tableau
        1. File-based imports (Cloud and On-Premise)
        2. Connect Tableau directly to the database (On-Premise)
        3. Connect Tableau to a data warehouse platform (Cloud)
      2. 2. Create the data source in Tableau
        1. Tableau Cloud
        2. Tableau Desktop
      3. 3. Build the visualisation with Matomo data
        1. Create an extract
        2. Create the visualisation
        3. Tableau Worksheets
          1. Dual axis (single combined chart)
          2. Dashboard with separate worksheets
      4. 4. Publish and share the Tableau visualisation
        1. Tableau Cloud
        2. Tableau Desktop
      5. Next steps
  38. How to integrate CookieScript CMP with Matomo
      1. Before you start
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the Integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the Integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the Integration
  39. How to integrate CookieScript CMP with Matomo Tag Manager
      1. Before you start
      2. Add a Custom HTML tag to initialise the CMP
      3. Method 1: Consent-based Tracking
        1. Update the Matomo Configuration Variable
        2. Create a Custom HTML Tag
        3. Validate the Integration
      4. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Configure Matomo Tag Manager
        3. Validate the Integration
      5. Method 3: Adaptive Tracking
        1. Update the Matomo Configuration Variable
          1. Create a Custom HTML Tag
        2. Validate the Integration
  40. How to integrate Didomi CMP with Matomo
      1. Before you start
      2. Configure Didomi consent manager
      3. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the integration
      4. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the integration
      5. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the integration
      6. Troubleshooting
        1. 1. Load order matters
        2. 2. Check the Matomo tracking code
        3. 3. Confirm correct Vendor and Purpose ID
        4. 4. Review security policy
  41. How to integrate GetTerms CMP with Matomo
      1. Before you start
      2. Install GetTerms consent manager
        1. Note about consent categories in GetTerms
      3. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Test the integration
      4. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Test the integration
  42. How to integrate GetTerms CMP with Matomo Tag Manager
      1. Before you start
      2. Install GetTerms consent manager
        1. Note about consent categories in GetTerms
      3. Method 1: Consent-based Tracking
        1. Tag Manager components
        2. Update the Matomo Configuration Variable
        3. Create a Custom HTML Tag (consent handling)
        4. Test the integration
      4. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Configure Matomo Tag Manager
        3. Test the integration
  43. How to integrate Klaro Open Source CMP with Matomo
      1. Before you start
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Modify the Klaro config.js file
        3. Validate the integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Modify the Klaro config.js file
        3. Validate the integration
  44. How to integrate OneTrust CMP with Matomo
      1. Before you start
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the integration
  45. How to integrate Usercentrics CMP with Matomo
      1. Before you start
      2. Method 1: Consent-based Tracking
      3. Install and modify the Matomo tracking code
        1. Install the Matomo consent handling script
        2. Validate the Integration
      4. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the Integration
      5. Method 3: Adaptive Tracking
      6. Install and modify the Matomo tracking code
        1. Install the Matomo cookie consent handling script
        2. Validate the Integration
  46. How to randomise the visitor config_id for privacy
      1. How to apply the config_id randomisation setting in the UI
      2. How does config_id randomisation affect analytics data?
        1. Setting enabled:
        2. Setting disabled:
      3. How does config_id randomisation affect performance?
      4. Why is this feature available?
  47. How to search for Page URLs with parameters
  48. How to secure user accounts with allowed email domains and inactivity reports
      1. Restrict user accounts by allowed email domains
      2. Enable monthly alerts for inactive users
  49. How to set up dual tracking with Matomo and Piwik PRO
      1. How dual tracking works
      2. Before you start
      3. Option 1: Add the Piwik PRO tracking code to Matomo Tag Manager
        1. Create the Custom HTML tag
        2. Track custom events and goals
        3. Test the Matomo Tag Manager setup
      4. Option 2: Modify and use both Matomo and Piwik PRO tracking codes
        1. Test the dual tracking setup
      5. Implement consent management
        1. Test consent behaviour
  50. How to track Adobe Campaign URLs in Matomo
      1. Configure Matomo Tag Manager
        1. Create a Custom JavaScript variable
        2. Set up a Pageview trigger with conditions
        3. Set up the Matomo Analytics tag
      2. Configure the Matomo JavaScript tracker
      3. Test the configuration
      4. Troubleshooting
        1. The correct campaign values are not showing
        2. The browser still shows the original cid URL
      5. Next steps
  51. How to track Mailchimp email clicks in Matomo using UTM parameters
      1. Before you start
      2. Set up the Mailchimp email campaign
      3. Next steps
  52. How to use AI with the Matomo API
      1. Before you start
      2. Example AI prompts
        1. 1. Understand an API method
        2. 2. Generate API requests
        3. 3. Explain required parameters
        4. 4. Create code snippets
        5. 4. Work with Analytics and Tracking APIs
        6. 5. Turn API data into reports and charts
        7. 6. Automate Matomo administration
      3. Next steps
  53. How to write a GDPR-compliant Privacy Notice
      1. Background
      2. Key Principles of a GDPR Privacy Notice
      3. What to include in a GDPR-compliant Privacy Notice
        1. 1. Identity and Contact Details of the Data Controller
        2. 2. Types of Personal Data Collected
        3. 3. Purpose and Legal Basis for Processing
        4. 4. Data Sharing & Third-Party Recipients
        5. 5. How Long Data is Retained
        6. 6. Data Transfers
        7. 7. Data Subject Rights
        8. 8. Automated Decision-Making & Profiling (if applicable)
        9. 9. Contact Information & Complaints
  54. Import Matomo data into Databricks
      1. Before you start
      2. Data ingestion options
        1. Option 1: Upload files (Cloud and On-Premise)
        2. Option 2: Export Matomo Cloud data
        3. Option 3: Connect to a Matomo On-Premise database
      3. How to work with the data
  55. Integrate Consent Managers (CMP) with the Matomo Image tracker
      1. Consent for Pixel tracking
      2. Before you start
      3. Method 1: Consent-based Tracking
        1. Install and modify the Image tracker code
          1. Modifying the Image tracker code
        2. Validate the Integration
      4. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the Integration
  56. Integrate Matomo Tag Manager with Modern SharePoint Pages (SPFx Extension)
      1. Before you start
      2. Set up your SharePoint Framework development environment
        1. Optional
      3. Create a new SPFx Extension project
      4. Build and package the SPFx solution
      5. Deploy the package to SharePoint
      6. Test tracking with the SPFx extension
        1. Troubleshooting
          1. 1. SPFx project creation fails with a node-sass build error
          2. 2. The Matomo Tag Manager container loads, but no visits appear in Matomo
          3. 3. The package uploads successfully but cannot be added to a site
  57. Integrate Silktide consent manager CMP with Matomo
      1. Before you start
      2. Modify the Silktide install script
      3. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
      4. Test consent-based tracking
      5. Method 2: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
      6. Test adaptive tracking
  58. Integrate Silktide consent manager CMP with Matomo Tag Manager
      1. Before you start
        1. Install Silktide with edit access to your website
        2. Install Silktide with no edit access to your website
      2. Configure Matomo Tag Manager
        1. Create a Custom HTML tag to display consent choices via Silktide
        2. Create a Custom Event trigger
      3. Method 1: Consent-based Tracking
        1. Update the Matomo Configuration Variable
        2. Create a Custom HTML tag to track based on consent
        3. Test consent-based tracking
      4. Method 2: Adaptive Tracking
        1. Update the Matomo Configuration variable
        2. Create a Custom HTML tag to track based on consent
        3. Test adaptive tracking
  59. Integrate the Matomo MCP Server with a third-party MCP client
      1. Before you start
      2. Connect using a Matomo API token
        1. Configure the MCP client with a token
      3. Connect using OAuth 2.0
        1. Configure the MCP client with OAuth
  60. Integrate the Matomo MCP Server with ChatGPT Web
      1. Before you start
      2. Create a custom MCP server
      3. Enable the Matomo MCP for your organisation
      4. Refresh tools list
  61. Integrate the Matomo MCP Server with Claude Code
      1. Before you start
      2. Claude CLI
      3. Manual configuration
  62. Integrate the Matomo MCP Server with Claude Desktop
      1. Before you start
      2. Configure an OAuth 2.0 client in Matomo
      3. Add the Matomo MCP custom connector in Claude Desktop
      4. Use the Matomo MCP connector in Claude chat
      5. Troubleshooting MCP Connections
  63. Integrate the Matomo MCP Server with Microsoft Copilot Studio
      1. Before you start
      2. Create a custom connector in PowerApps
        1. Add Policies to the Matomo MCP custom connector
      3. Add the Matomo MCP connector to your Agent
      4. Troubleshooting the Matomo MCP connection
  64. Integrate the Matomo MCP Server with OpenAI Desktop App and Codex CLI
      1. Before you start
      2. Integrate with OpenAI desktop app
      3. Integrate with OpenAI Codex CLI
  65. Link visitors between different browsers and apps using the Visitor or User ID
      1. When to use the Visitor and User ID
        1. Visitor ID
        2. User ID
      2. Privacy considerations
      3. Transfer a Visitor ID between browsers and apps
        1. Use the JavaScript tracking code
        2. Use Matomo Tag Manager
      4. Test the tracking setup
      5. Troubleshooting
  66. Migrate from Google Analytics 4 to Matomo: Configure tracking
      1. Getting started
      2. Site creation
      3. Tracking code setup
      4. Custom Dimensions setup
      5. Events setup
      6. Ecommerce tracking setup
      7. Conversions and goals
      8. Finishing up
  67. Set up AI Chatbot tracking with Cloudflare or Amazon CloudFront
      1. How AI chatbot telemetry works in Matomo
        1. Supported AI chatbots and detection rules
      2. Set up AI Chatbot tracking
        1. Install with Cloudflare
          1. What the integration does
        2. Install with Amazon CloudFront
          1. What the integration does
      3. Verify tracking is enabled
      4. Data retention
      5. Filtering and exclusions
      6. When to use the HTTP Tracking API directly
  68. Set up AI Chatbot tracking with the HTTP Tracking API
      1. A custom integration is required
        1. Choose an integration for your infrastructure
        2. What the custom integration must do
      2. How HTTP API chatbot tracking works
      3. Send an AI chatbot tracking request to Matomo
        1. Required AI chatbot tracking parameters
        2. Example: cURL
        3. Example: PHP
        4. Example: Python
        5. Example: Node.js
      4. Verify AI Chatbot tracking in Matomo
  69. Set up AI Chatbot tracking with WordPress
      1. How AI chatbot telemetry works in Matomo
        1. Supported AI chatbots and detection rules
      2. AI Chatbots reports in Matomo
      3. Install with WordPress
        1. Before you start
        2. Step 1: Check the requirements
        3. Step 2: Enable AI chatbot tracking
      4. Verify AI chatbot tracking
      5. Data retention
      6. Other set up methods
  70. Set up Goals using Matomo Goal Recommendations
      1. Scan your website for Goal Recommendations
        1. Run a scan
        2. Review and create Recommended Goals
      2. Keep Goals up to date
  71. Set up OAuth 2.0 authentication for the Matomo API
      1. How the OAuth 2.0 process works
        1. Permission scopes in OAuth 2.0
      2. Manage OAuth 2.0 settings
      3. How to configure OAuth 2.0 in Matomo
        1. Create the client (application)
        2. Client Credentials flow (server-to-server)
      4. Manage OAuth clients
        1. Pause/resume OAuth 2.0 client
  72. Set up tracking with the Matomo SDK for iOS
      1. Before you start
      2. MatomoTracker in iOS
      3. Configure the iOS project for Matomo tracking
        1. Step 1: Add the Matomo iOS SDK as a project dependency
        2. Step 2: Import the Matomo SDK
        3. Step 3: Create a shared tracker instance
      4. Test the tracker setup
      5. Troubleshooting
      6. Next steps
  73. Track a website’s carbon footprint with CO2.js and Matomo Tag Manager
      1. Install CO2.js
      2. Configure Matomo Tag Manager
        1. Read the carbon emission value
        2. Create a trigger for the CO2 calculation
        3. Send the estimated emissions to Matomo
      3. Test the event tracking
      4. Analyse the carbon emission estimates
        1. Interpret the emission value
  74. Track Custom Dimensions with the Matomo SDK for iOS
      1. Before you start
      2. Track a Custom Dimension
        1. Removing a Custom Dimension
      3. Test the custom dimension tracking setup
      4. Troubleshooting
      5. Next steps
  75. Track events with the Matomo SDK for iOS
      1. Before you start
      2. Track a button click event
      3. Test the event tracking setup
      4. Troubleshooting
      5. Next steps
  76. Track Goals using server-side tracking
      1. How a server-side Goal conversion reaches Matomo
        1. Visitor identification and attribution
      2. Before you start
      3. Capture and store the Matomo visitor information
      4. Send the Goal conversion from your server
        1. Use the Matomo PHP Tracking client
        2. Use the Tracking HTTP API
      5. Prevent duplicate Goal conversions
      6. Test the goal conversion in Matomo
  77. Track goals with the Matomo SDK for iOS
      1. Before you start
        1. Choose how the goal is tracked
      2. Track a goal manually
      3. Test the goal tracking setup
      4. Troubleshooting
      5. Next steps
  78. Track Meta Pixel Events in Matomo Tag Manager
      1. How Meta Pixel events work
      2. Before you begin
      3. Create or identify the Meta event
      4. Configure a trigger
      5. Create a Custom HTML tag
      6. Test Meta Pixel event tracking
      7. Troubleshooting
      8. Next steps
  79. Track screen views with the Matomo SDK for iOS
      1. Before you start
      2. Track screen views
      3. Test the screen view tracking setup
      4. Troubleshooting
      5. Next steps
  80. Track visitors from TikTok in Matomo
      1. Track organic TikTok traffic
        1. Create a campaign URL
      2. Track TikTok click IDs
      3. Track dedicated landing pages or coupon codes
  81. What does Activity Log do?
  82. Which events / activities are being tracked in the Activity Log?
  83. Who develops and maintains the Activity Log plugin?
  84. Who has access to the Activity Log?
  85. Why is it important to keep an eye on user activities in Matomo?
  86. How do I exclude traffic from an IP or a range of IP addresses?
  87. How do I exclude URL query parameters from the URLs tracked, and from Pages reports?
  88. How do I export the Raw data from Matomo (users, actions, clicks)?
  89. How do I set the time zone for my reports?
      1. Change the website time zone
        1. Matomo for WordPress
  90. How do I update the currency used in the website?
  91. How do I specify the date used by default in Matomo reports?
  92. How do I add more than the default 5 custom dimensions?
  93. How do I add more than the default 5 custom variables?
  94. How do I control the categories tree structure in the Page URLs and Page titles reports?
      1. Enabling category structure in the Page titles report
  95. After the top 500 or top 1000 rows, Matomo groups pages under ‘Others’; How to change the report row limit?
      1. Page report limits in Matomo 6
        1. New Matomo 6 installations
        2. Upgrading to Matomo 6
      2. Action report limits
      3. Other report row limits
      4. Visitor-related report limits
      5. Custom dimensions row limit
      6. Custom Reports row limit
      7. Media Analytics row limit
      8. Reprocessing reports
        1. Archiving all data (unlimited rows)
  96. How do I make the Matomo Analytics RAW data available to my data warehouse?
      1. Export all data using our HTTP API
        1. Important note about high traffic Matomo servers
      2. 2) Direct read-only access to the MySQL database (not available for Matomo Cloud)
  97. How do I measure and give users access to reports for page sections / categories / mini-sites / languages?
      1. Solution 1) Tracking each website section as its own website and use Roll-Up Reporting
      2. Solution 2) One website, one custom dimension, and several custom reports and/or segments
        1. Create a new custom dimension in “Action” scope
        2. (recommended) Create a new custom dimension in “Visit” scope
        3. Creating the “Sections” custom reports
        4. (optional) Create segments for important “Sections”
  98. How do I track how many users open and read my newsletter emails (using a pixel / beacon)?
        1. Tracking even more data: the user ID example
        2. Important note about inaccurate data
        3. Other resources
  99. How do I track impressions and clicks and CTR of image banners and/or internal banner ads or text ads?
  100. How do I view Matomo application logs?
        1. Configuring logging in Matomo
        2. Enabling logging for Matomo Tracker
        3. Using the LogViewer plugin
  101. How do I force the reports to be re-processed from the logs?
        1. 1) Invalidate the existing historical aggregate reports
        2. 2) Re-process your reports
          1. if you’re using Matomo 3.x
        3. Summary
  102. How do I force Matomo to use SSL (https) for improved security?
        1. Important Note: Enabling SSL (https://) in Matomo without first ensuring that you can load Matomo over SSL may cause Matomo to not be accessible.
        2. Note
  103. How to track error pages (404 pages) in Matomo?
  104. How do I track visits on my intranet?
      1. What is different between a normal website and an intranet website?
      2. To make sure that all unique visitors are tracked correctly in your intranet
      3. How do I get accurate geolocation for people viewing my Intranet site?
      4. If your whole Matomo instance is setup in the intranet only (no internet)
      5. How do I view data for more than 500 pages?
  105. How do I add a JavaScript heartbeat timer to measure time spent on page, including the last page of their visit?
  106. How do I ask for user consent before tracking visitors or measuring user analytics?
  107. How do I automatically login my users in Matomo when they go from my CMS to Matomo?
  108. How do I know which version of Matomo I am using?
      1. Latest version of Matomo
  109. How do I customise the colors, fonts, font sizes of the Opt-out form so it matches my website design and styles?
  110. How do I enable users to login into Matomo inside an iframe?
  111. How do I log in to my account when I cannot verify my account using 2FA – no mobile device access
      1. Using a two-factor authentication recovery code
      2. When you don’t have access to your mobile device or your recovery codes
  112. How do I White Label Matomo, to change the Logo, the Colors, add custom widgets, etc.
  113. How do I specify the URL that users should be redirected to, when they logout of Matomo?
  114. How do I delete all statistics for a given website, or for all websites?
      1. Advanced instructions
  115. How do I configure my Matomo server to allow cross domain requests? (CORS)
      1. Security notes
      2. Heatmaps & Session Recordings
  116. How do I delete old visitors statistics for a given website and/or date?
        1. Delete visits using the UI
        2. Delete visits using a console command
        3. Delete visits using SQL query
        4. Delete actions (pageviews, events…) using a SQL query
  117. How do I migrate a particular website in Matomo to a different Matomo installation?
  118. How do I restrict viewing the analytics reports to one or more allowed IP addresses or IP ranges?
  119. How do I set some of my website directories or pages to not be tracked?
  120. How do I track my Single Page Applications with Matomo?
      1. How to setup the History Change trigger to track Single Page Applications
  121. How do I get reports for a custom date range?
  122. How do I remove tracking data tracked from specific IPs?
      1. Determine the IP address you need to search
        1. If you are not anonymising the Visitor IP
        2. If you are anonymising the Visitor IP in Matomo
      2. Deleting the tracked data
      3. Related FAQs
  123. How do I accurately measure the same visitor across multiple domain names (cross domain linking)?
        1. Tag Manager Instructions
      1. Advanced: Handling Dynamically Generated Links
      2. Goal funnel conversion across multiple domains
      3. A/B tests across domains
      4. Cross-domain tracking and Roll-Ups
  124. How do I see how long ago was a report generated?
  125. How do I change the default email address « From: » in PDF/HTML email reports and other emails sent by Matomo?
  126. How do I change the default email address “From:” in password reset emails?
  127. How do I segment visitors that have been identified using tracking cookies?
      1. Option 1: Segment using the built-in Profilable condition
      2. Option 2: Segment using a Custom Dimension
        1. Create the Custom Dimension
        2. Configure the Matomo tracking code
        3. Configure Matomo Tag Manager
      3. Create the Consent-based Segment
  128. How do I get Matomo to use HTTPS for links to my site instead of HTTP?
  129. How do I force Matomo to only track Page URLs that belong to my website?
  130. How do I send Matomo emails using SMTP server? (for example using Gmail SMTP)
      1. Step 1 (required)
      2. Step 2 (required for Gmail as SMTP)
  131. How do I set a custom URL using the Matomo JavaScript tracker?
  132. How do I track a Phonegap app with Matomo?
  133. Track duplicate Page URLs (« Default.aspx » and « default.aspx ») as the same custom url
  134. How do I track the URL Hash tags so the #hash appears in the Page URLs report and Visitor Log?
  135. How do I track my RSS/Atom feed subscribers?
  136. How do I disable all automated emails so that Matomo doesn’t send any email?
  137. How do I momentarily disable Matomo User Interface and/or Matomo visitor Tracking?
        1. Disable Matomo Tracking
        2. Disable the Matomo User Interface and APIs
        3. Re-enable Tracking API and UI
  138. How do I disable the Matomo Visits Log or Visitor Profiles?
      1. How reports are affected
      2. Disable Visits Log and Visitor Profiles for all websites
      3. Disable Visits Log and Visitor Profiles for a specific website
      4. Enable aggregated real-time reports
      5. CNIL compliance
  139. How do I enable basic JavaScript error tracking and reporting in Matomo? (browser console error messages)
  140. How do I enforce tracking without cookies
  141. How do I set up Matomo offline tracking?
      1. Step 1. Create a file for the service worker
      2. Step 2. Register service worker
      3. Step 3. Initialise offline tracking
        1. Example:
      4. Known limitations
      5. We need your feedback
        1. Running into any issues?
        2. Are you a service worker or IndexedDB pro?
  142. How do I setup Matomo to track multiple websites without revealing the Matomo server URL footprint which appears in the JavaScript code in all websites?
  143. How do I enable third party tracking cookies, as well as the existing first party cookies?
  144. How do I see Page Performance reports?
      1. Page Performance tables
    1. Access the Page Performance report from any page table
      1. Analyse the performance of specific pageviews
  145. How do I track a website within an iframe
  146. How do I customise the Matomo Campaign parameters?
      1. Override default campaign parameters
        1. Update the server configuration
        2. Update the JavaScript tracker
  147. How do I configure outgoing (forward) proxy in Matomo (eg. squid)?
  148. How do I exclude / ignore my traffic or specific users from being tracked in Matomo?
      1. 1. Exclude visits using an IP address or IP address range
      2. 2. Exclude visits using an ignore cookie
      3. 3. Exclude visits using an opt-out cookie
      4. 4. Exclude visits that don’t match your domain
      5. 5. Exclude visits based on User-Agent
      6. 6. Exclude visits using tracking code modifications
      7. 7. Use segments to exclude certain visitors from reports
      8. 8. Delete tracked data
  149. How do I share a custom dashboard template with another user?
      1. How to share Custom Dashboards with other users
      2. More Resources
  150. I forgot my password or username, how do I reset my password?
  151. Keyboard shortcuts for Matomo
  152. What is the default widgets selection and how to update the default dashboard layout
  153. How do I change the Superuser’s password when password recovery emails are not sent?
        1. If you use Matomo 3.0 or newer
        2. If you use Matomo 2.1 or newer:
        3. If you use Matomo older 2.0.3 or older:
        4. Related
  154. How do I exclude all requests with a specific User Agent from statistics ?
      1. Some bots are not tracked by default
      2. How do I exclude new bots from being tracked?
  155. How do I find the visitor IP Addresses?
  156. How do I recover superuser access and give superuser permission to another account?
  157. How do I select IP addresses or Visitor ID from the SQL database and convert binary table fields?
  158. What is the ‘anonymous user’ in Matomo?
      1. Enable the anonymous user
  159. How do I improve accuracy of « Time spent on page » and « Visit duration » metrics?
      1. Choose a measurement option
        1. 1. Default Time on Page calculation
      2. 2. Enable the Heartbeat Timer for higher accuracy (optional)
      3. With the improved Time on Page calculation, the Heartbeat Timer helps Matomo better measure:
      4. 3. Measure page time in the browser with pv_time (optional)
      5. How the improved time on page affects historical reports
  160. How do I select or exclude all users within a range of IP addresses?
      1. How to select visitors within a certain IP range
      2. How to exclude visitors within a certain IP range
  161. How to invalidate the past historical reports so they can be re-processed from the logs
      1. Option 1: The InvalidateReports plugin
      2. Option 2: Use a console command
        1. Reprocess only one specific report
        2. When to use core:invalidate-report-data and core:archive
          1. core:invalidate-report-data
          2. core:archive
      3. Option 3: Use the HTTP API
        1. Invalidate a specific segment (optional)
        2. Target a specific period type (optional)
      4. Cascading invalidation behaviour
  162. How do I anonymise previously tracked raw data (visitors, visits) to remove personal data and delete database column values?
      1. Start the data anonymisation process
  163. How do I anonymise the Referrer information?
      1. Configure Privacy settings
        1. 1. Don’t anonymize the referrer
        2. 2. Remove query parameters from referrer URL
        3. 3. Keep only the domain of a referrer URL
        4. 4. Don’t record the referrer URL but still detect the type of referrer
  164. How do I change the default language of the Matomo UI for all user accounts?
  165. How do I display more than the default 15 websites in the website selector?
  166. How do I edit my username, or the username of another user?
  167. How do I get the number of products left in the cart by each Visitor?
  168. How do I get the time elapsed between two actions or two events in the same visit or even across multiple visits?
  169. How do I improve the detection accuracy of Unique visitors and Returning visitors?
  170. How do I integrate Matomo with my existing tools and services?
  171. How do I remove from Matomo the links to « Professional Services » and banners for Premium features?
      1. Here is how you can remove these commercial mentions
  172. How do I see all user interactions in Visitor profiles and Visits log (not just the first 500)?
  173. How do I create a new visit when a user visits my website using a new campaign or a new website referrer?
  174. How do I create new visit on demand, so that several users using the same computer or browser are counted separately?
        1. Notes
  175. How do I prevent Matomo from creating a new visit after 10000 actions?
  176. How can I automatically stop long running database queries?
        1. Archiving queries
        2. Live queries
        3. Advertising Conversion Export
  177. How do I get the DB-IP databases or Maxmind GeoIp2 to improve accuracy of Country detection, and detect visitors’ Cities and Regions?
  178. How do I install the PHP extension for GeoIP 2?
      1. Activate the GeoIp2 Plugin in Matomo
      2. Installing libmaxminddb
      3. Installing Extension
  179. How do I get a license key for the MaxMind geolocation database?
  180. How do I get the geolocation download URL for the free MaxMind DB?
  181. How do I install the GeoIP 2 module for Apache for accurate Geo location data?
      1. Configuring Matomo
  182. How do I install the GeoIP 2 module for Nginx?
      1. Configuring Matomo
  183. How do I apply accurate geolocation to old visits, tracked before I enabled geo location?
  184. How do I get company and ISP information using GeoIP2 databases?
  185. How do I track and measure how my Matomo service is being used?
  186. How can I add the dimensions Campaign name, Campaign medium, Campaign source, Campaign keyword, Campaign content to a custom report?
  187. How do I add a referral exclusion in Matomo?
        1. As of Matomo 4.12.0:
        2. Before Matomo 4.12.0:
  188. How do I change the number of rows in scheduled email reports (csv, html or pdf) and show more than the default 23 rows?
  189. How do I clear the various caches in Matomo?
  190. How do I create a simple affiliates system and track new customers and new revenue for each affiliate?
        1. Track users and customers with an affiliate URL parameter
        2. Reporting affiliate conversions and revenue
        3. Accurately credit your affiliates who first brought you the leads
        4. Customising the affiliate URL parameter
        5. Limitations
  191. How do I customise any text label such as menus, report names, column names, event names and values, custom dimension names, custom report names, dashboard names and more?
      1. Overwrite label within Matomo app
      2. Overwrite labels within reports data
  192. How do I tell Matomo to track Unique Visitors based on the Visitor ID cookie, instead of using IP Address?
  193. How do I track user acquisition and social media activity with Matomo?
  194. How do I use Custom Variables? (deprecated)
      1. What is a Custom Variable?
      2. Use Custom Dimensions instead
      3. Requirements
      4. Tracking a Custom Variable
      5. Custom Variable Reporting
      6. Custom Variables in the Visits Log
      7. Usage of your Custom Variables slots
      8. Data Limits for Custom Variables
      9. References
  195. How to change the tracking image
  196. How to disable HTTPS for matomo.org requests?
  197. How do I enable tracking for visitors when JavaScript cannot be used on a page (or for Visitors that have disabled JavaScript)?
      1. Enable Tracking for visitors who have JavaScript disabled
      2. Using Server-side Tracking or Log Analytics
  198. How do I exclude specific tracking requests in Matomo?
        1. Requirements
        2. Configuration
        3. More examples:
      1. Other ways Matomo allows you to exclude traffic (directly in the Matomo UI):
  199. How do I customise the JavaScript Tracker code on all websites at once?
  200. How do I take notes of particular events influencing my traffic?
  201. How do I verify the cryptographic GPG signature of Matomo packages?
  202. How do I disable the update notification email when a new Matomo version is released?
  203. How do I get the Visitor Geo Location data from the Visitor IP? (or in JavaScript/JSON when IP address is not known)
        1. JavaScript / JSON API to get the visitor geo location without knowing the IP address
  204. How do I access a real time counter of visitors currently on my site?
  205. How do I create Custom Segments of Visitors and apply the segments to filter my report’s data?
        1. Matomo On-Premise
  206. How to fix the error « Matomo is unable to write to some directories »?
  207. Create and manage websites
      1. Add a Website
        1. Tracking data anonymisation settings
      2. Update and Delete Websites
  208. How do I backup and restore the Matomo data?
      1. Export your MySQL/MariaDB database in a file
      2. Restore the backed up database dump
      3. Advanced: when Matomo is setup in writer/reader configuration (DB replication)
        1. Multiple DB nodes: use mysqldump on a DB slave/read replica
        2. Single DB node with a large database: use Percona XtraBackup.
  209. How do I configure Matomo Tracking for high reliability?
  210. How do I improve my website pages load time and speed and minimise Matomo JavaScript Tracker performance overhead?
  211. How do I make « Transitions » feature work faster on high traffic websites?
  212. How do I remove the tracked domain or hostname from all page URLs?
  213. How do I configure Matomo to use Redis for better Tracking API scalability?
      1. Instructions
  214. How do I fix a truncated event value?
  215. How do I fix a truncated or rounded revenue or price value?
  216. How do I fix the tracking failure « The site does not exist. »
  217. How do I fix the tracking failure ‘Request was not authenticated but should have’
      1. Include a valid authentication token
      2. Late tracking from mobile SDKs
      3. Understanding token behaviour with GET vs POST requests
        1. GET requests
        2. POST requests
  218. How do I disable tracking failures notification emails?
  219. How to configure Redis as a shared cache in a load balanced environment?
  220. How do I configure Redis for session handling in a load balanced environment?
  221. How do I prevent Superusers from doing specific high risks administrative actions?
      1. When would I want to prevent Superusers from doing these actions?
      2. How do I prevent Superusers from doing high risks administrative actions?
  222. How can I change the language of Matomo as a user?
        1. Follow the steps below to change the language:
  223. In JavaScript Tracker, how do I enable the use of navigator.sendBeacon()?
  224. How do I create a segment using the Acquisition Date condition?
      1. Segmenting for a specific Date
      2. Segmenting for a specific Time
  225. How do I disable browser feature detection completely?
  226. How do I find a specific Ecommerce Order ID details?
  227. How do I get the most popular landing pages viewed by visitors coming through a specific channel type? (direct, website, AI, social or campaign)
      1. Create the segment and view the report
      2. Segmentation limitation for Referrers
  228. How do I monitor that Matomo service is up and running?
  229. How do I prevent Matomo from sending any email, when testing Matomo on a staging/non-prod environment?
  230. How do I see the pages that most visitors landed on? How do I access the top pages people use before leaving the websites?
  231. How do I submit a feature request for Matomo?
  232. Setting up accurate visitors geolocation
      1. Maintaining Geolocation Databases
      2. Reports: Continent, Country, Region, City & Provider
      3. Geolocation Configuration FAQs
  233. How do I find a specific visitor log by segmenting on Visitor ID?
  234. How do I downgrade from Matomo 4 to Matomo 3?
  235. How do I decrease archiving memory usage when processing a large number of websites?
  236. How do I send tracking requests to two or more Matomo servers?
      1. Send identical tracking data to multiple Matomo servers
      2. Send different data to multiple Matomo servers
  237. How do I track pages across Multilingual sites or sites in Multiple Languages in Matomo?
      1. Option 1. Generate a custom page URL and track it as a Custom Dimension.
      2. Option 2. Extract the URL path and track it as a Custom Dimension without the language path
  238. How do I set a custom page title using the Matomo JavaScript title?
  239. How do I track Page Scrolls or Page Scroll Depth in Matomo?
      1. 1) Use the Heatmaps and Session Recording Plugin
      2. 2) Use the Matomo Tag Manager to track scroll percentage.
      3. 3) Manually track scroll percentage in your website using events and triggering the event using JavaScript code on your website.
  240. How to enable file:// protocol tracking
      1. Why is no data tracked for local files?
  241. How can I purchase a Matomo Cloud plan?
      1. If you want to purchase a Matomo Cloud plan, please follow the steps below:
  242. How do I find the Hits per year using Google Analytics events?
      1. How Google Analytics events compare to Matomo hits and events
      2. Find the number of hits (events) per month in Google Analytics
  243. How do I login to Matomo?
      1. How to login to Matomo On-Premise
      2. How to login to Matomo Cloud
      3. How to login using Matomo for WordPress
  244. How do I setup Auto-Archiving script to run using systemd on a Linux system instead of cron?
      1. Steps to setup auto-archiving with systemd
        1. 1. Setup a ‘service’ file which tells systemd what command to run
        2. 2. Setup a ‘timer’ file, which tells systemd when to run the command
        3. 3. start the timer and make it automatically restart on system reboot
      2. A note on auto-archiving logs and systemd
  245. How to track your subscription business with Matomo
      1. Tracking subscription information in Matomo
      2. Customising your tracking
      3. Tracking renewals
      4. Understanding your subscription business to get actionable insights
        1. Subscriptions over time
        2. Comparing
      5. Analysing user behaviour to understand what leads to sign ups, cancellations, and more
        1. Things you want to look out for or find while learning more about your users
      6. Advanced analysis
        1. Segmenting
      7. Custom reports
  246. Measure 100% of Ecommerce interactions using server-side tracking
      1. Why this guide?
      2. Assumptions
      3. Requirements
      4. Server side implementation in your Ecommerce platform
        1. A. When there is a new ecommerce order
          1. 1. Check that this order has not yet been recorded in Matomo
          2. 2. Store some metadata about the customer along with the order
          3. 3. Record the ecommerce order and all products to Matomo by sending an HTTPS Tracking API request
        2. B. When there is a new cart update
          1. 1. Record the ecommerce cart update and all products to Matomo by sending an HTTPS Tracking API request
      5. Limitations
  247. How to integrate Osano CMP with Matomo
      1. Before you start
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the Integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the Integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the Integration
  248. How to integrate Cookiebot CMP with Matomo
      1. Before you start
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the Integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the Integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the Integration
  249. How to integrate CookieYes CMP with Matomo
      1. Before you start
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the Integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the Integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the Integration
  250. How to integrate Tarte au Citron CMP with Matomo
      1. Before you start
        1. Use Automatic or Manual mode
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the Integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the Integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the Integration
  251. How to integrate Klaro Cloud CMP with Matomo
      1. Before you start
        1. Set up Klaro CMP
      2. Method 1: Consent-based Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo consent handling script
        3. Validate the integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the Consent Manager
        2. Validate the integration
      4. Method 3: Adaptive Tracking
        1. Install and modify the Matomo tracking code
        2. Install the Matomo cookie consent handling script
        3. Validate the integration
  252. How to integrate Complianz for WordPress CMP with Matomo
      1. Before you start
        1. Install the Matomo plugin
        2. Install the Complianz GDPR/CCPA Cookie Consent plugin
      2. Method 1: Consent-based Tracking
        1. Configure Complianz consent manager
        2. Remove/disable Matomo tracking
        3. Validate the integration
      3. Method 2: Opt-out Tracking (CNIL Exemption)
        1. Configure the consent manager
        2. Validate the integration
      4. Method 3: Adaptive Tracking
        1. Configure Complianz consent manager
        2. Remove/disable Matomo tracking
        3. Validate the integration
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