Matomo applies default row limits during the archiving process to optimise performance. When a report exceeds the configured limit, lower-ranking entries are grouped under the label, Others.

Matomo Cloud applies a managed configuration with enforced default limits. While these settings cannot be adjusted directly by users, some limits can be increased on request, depending on the report type and technical constraints.

If you need a higher row limit for a specific report, contact Matomo Support.

Matomo Cloud row limits and configuration

Actions

  • Default: 500 rows for the Pages reports.
  • Configurable up to 1,000 rows. Only the root table rows or the subtable rows limit can be changed, not both.

Actions subtable

  • Default: 100 rows.
  • Configurable up to 200 rows. Only the root table rows or the subtable rows limit can be changed, not both.

Events

  • Default: 500 rows for Event reports (Categories, Actions, and Names).
  • Configurable up to 1,000 rows. Only the root table rows or the subtable rows limit can be changed, not both.

Event subtable

  • Maximum limit: 500 rows for Event subtables e.g., Categories > Actions.
  • Contact Matomo Support to check if adjustments are possible for your site.

User IDs

  • Default: 10,000 rows for the User ID report.
  • Configurable up to 20,000 rows. Only the root table rows or the subtable rows limit can be changed, not both.

Custom Dimensions

  • Maximum limit: 1,000 rows for each configured dimension. Limits the top-level rows for dimension values such as ‘Logged in users’, ‘Guest’, ‘iOS’.
  • Contact Matomo Support to check if adjustments are possible for your site.

Custom Dimension subtable

  • Maximum limit: 1,000 rows for the custom dimension subtable.
  • Contact Matomo Support to check if adjustments are possible for your site.

Standard reports

  • Maximum limit: 500 rows for other tables e.g., Manage users.
  • Contact Matomo Support to check if adjustments are possible for your site.

Custom Reports

The Custom Report limits are fixed and cannot be changed:

  • Overall report row limit: 500 rows
  • Subtable rows per nested dimension: 100 rows
  • Number of dimensions per report: 3

Per-dimension row limits:

  • Dimension1 (e.g. Country): 500 rows
  • Dimension2 (e.g. Browser): 500 rows
  • Dimension2 subtables: 100 rows
  • Dimension3 (e.g. Page Title): 500 rows
  • Dimension3 subtables: 100 rows

While some row limits can be adjusted, others are fixed or under review. If you need more detailed reporting, contact Matomo Support for advice on whether a configuration change is possible for your Cloud account.

For Matomo On-Premise, refer to the guide on changing row limits in the config.ini.php file.

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