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…choose Matomo for: Accurate, unsampled data: Get 20-40% more data than other analytics solutions. Compliance: Fully compliant with GDPR, CCPA, and other global privacy regulations. Ease of use: If you…
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Blog: Export your data from Universal Analytics or Universal Analytics 360
…data Import your data to Matomo Here’s how to Import your data to Matomo Cloud Here’s how to import your data to Matomo On-Premise/self-hosted Try Matomo for Free 21 day…
FAQ: When included in an IFrame, Matomo reports do not load. How do I allow Matomo reports to load from within an iframe?
…be included in an iframe. If you try to include Matomo pages as Iframe you will likely get the error Refused to display ‘https://example.com/’ in a frame because it set…
FAQ: How do I report a suggestion or a bug in the Mobile app?
Please look at the list of opened tickets for the Matomo Mobile app. If your suggestion or bug is not in the list, you can register on Trac and create…
FAQ: How do I change the default email address “From:” in password reset emails?
Matomo will use the configured no-reply email address for password reset emails. You can however change the « reply-to » email address and name that will be used by Matomo…
FAQ: I get ‘Oops… there was a problem during the request.’ or ‘Internal Server Error’ or ‘500 error’ or the ‘White screen of death’. How do I proceed?
…please follow the following steps to resolve the issue: The most common solution to the message Oops… there was a problem during the request. is to setup Auto-Archiving in your…
Blog: How to get your Matomo plugin translated in many languages?
…the Matomo translators community. You will need an account on Transifex.com. If you use Transifex with a social login, please ensure to set a password in your account settings. This…
FAQ: Does Matomo support IPv6 protocol?
Yes, Matomo (Piwik) works well with any IPv6 addresses. Here is further information: Tracking API will track users with an IPv6 address. Visitor Log and other detailed user reports will…
FAQ: Under what license is the Media Analytics tracker released?
Media Analytics and Media Analytics tracker are released under the InnoCraft EULA….
FAQ: Under what license is the Funnels plugin released?
The Funnels plugin is released under the InnoCraft EULA….