Matomo does not track visits on SSL / HTTPS pages. FAQ - Troubleshooting - Matomo Analytics Platform

When Matomo (Piwik) does not record your secure SSL traffic, you need to check that your Matomo server is correctly configured to be accessed over SSL / HTTPS.

Next FAQ: Matomo reporting UI doesn’t have any css style or, the menu text appears on a white background, or I get JavaScript errors in the Matomo UI. How to fix this display problem?

Previous FAQ: I get ‘Oops… there was a problem during the request.’ or ‘Internal Server Error’ or ‘500 error’ or the ‘White screen of death’. How do I proceed?