Analyse Funnels

Funnel reporting can help you better analyse the actions that you expect your visitors to take as they progress through your website by reporting on individual funnel steps. This enables you to granularly optimise each step to increase the number of visitors that reach your desired outcome.

Where to find Funnel Reports

You can access the Funnels section directly from the main navigation on the left-hand side of the Matomo dashboard. Clicking Overview will take you to a page that lists all your currently configured Funnels.

If you do not have any funnels configured, you will see the following message:

If this is the case, then you can follow this guide to configure your first funnel.

Funnels Overview Page

By default, the Funnels Overview page shows a card for each funnel you have defined. These cards show the funnel conversion rate and actual number of funnel conversions along with a sparkline summary. It is important to note this page will only show funnels that are currently activated.

This page is great for getting a quick overview of how your funnels are performing, especially if you have more than one. However, if you want more detailed statistics, you can click the title of a specific funnel to see a detailed funnel report page. Alternatively, you can click its name within the main navigation on the left-hand side of the Matomo interface.

Funnel Report Page

The funnel report page consists of five main sections which are described below.

Funnel Overview Card

The Funnel overview primarily provides shortcuts to actions related to the funnel. For example:

Show funnel visits log

This is a useful feature for getting granular detail on exactly how each user completed (or did not complete a funnel). By reviewing individual sessions with this feature, you may be able to identify how people are getting diverted from your funnel. Additionally, if you use Matomo’s crash analytics feature, it may reveal errors at a certain funnel step on your website or application. You can learn more about analysing Visits Logs in this guide.

Show goal report

If the funnel was created as part of a goal, the option to view the report specific to that goal will be available.

Edit funnel

If you have write permission, the option to edit the funnel will be displayed.

Funnel Report

The second section of this page is the Funnel Report. This is a visual overview of your visitors’ progression through the funnel. Each stage shows the number of entries (people joining your funnel at this stage) and exits (people abandoning your funnel at this stage). A bar helps show the breakdown of visitors for each step and provides even more detail when you hover it.

Funnel Details

This table supports the Funnel Report by providing a more comprehensive breakdown of the metrics for each step. It also has actions that allow viewing even more in-depth information such as the entries and exits, visitor log, and evolution segmented by step.

Funnel Row Evolution Graph

This report shows you the Funnel conversion rate over time by default. However, you can customise which metrics are displayed by clicking on the line chart icon at the top left of the chart. This allows you to plot different funnel metrics and even compare them against each other.

You can customise this chart and export the data with all the standard row evolution graph features available in Matomo. However, most importantly for funnel analysis, you can confirm which metrics are plotted by referring to the colour key at the top of the chart.

You can change the reporting range by using the data selectors at the top of the page. To set reporting intervals, click the calendar icon below the graph to make a selection. Additionally, you can change the number of periods displayed with the numeric drop-down item at the bottom right.

Funnel Sparkline Summaries

These are the same as the simplified reports displayed on the Funnel overview page. They show you the funnel conversion rate and actual number of conversions. There is also a small orange marker which shows you the lowest point in time and a blue marker for the highest point in time. These simplified sparkline charts follow the same date range as is selected for the full row evolution chart.

You can also apply segments to your Funnel reports.

Did you know? Funnel reports are shown in the Matomo Mobile app and they work with both Scheduled Reports and Custom Alerts.