How do I find a specific Ecommerce Order ID details?
To see the details of a specific Ecommerce Order ID, go to Matomo and follow these steps:
- Make sure you have setup Ecommerce Tracking in Matomo.
- Create a new segment and select condition where «
Order ID
is exactly XYZ », for example in this screenshot we create a segment whereOrder ID is 1123581321
:
- Click the « Test » button in the « Add new segment » panel.
- The Visits log will display for this Ecommerce Order, including all the details from the visit, which pages they viewed, how they found your website, and more. You can also click « Save and Apply » to save the segment and link to it or use it later.