Geo Locate Visitors (On-Premise) User Guide - Installation & Maintenance

Geolocation is the process of determining where an IP address is geographically located. Matomo offers various methods to determine your visitors’ location. It is recommended to configure Matomo to use the geolocation database to more accurately determine the locations of visitors.

Filter

Set up

Setting up accurate visitors geolocation Improve accuracy of visitors’ Country detection, and enable Cities and Regions tracking Install the PHP extension for GeoIP 2 Get a license key for the MaxMind geolocation database Install the GeoIP 2 module for Apache for accurate Geo location data Get the geolocation download URL for the free MaxMind DB Install the GeoIP 2 module for Nginx Apply accurate geolocation to old visits, tracked before I enabled geo location Get company and ISP information using GeoIP2 databases

Troubleshoot

Matomo doesn’t detect accurately the Country and/or Continent of my visitors In the Providers report, what does « Unknown » mean?Resolve common Location Detection Errors in Matomo