Matomo Long Term Support (LTS)
Our mission is to ensure Matomo is enterprise-ready to enable enterprises to seamlessly integrate and leverage Matomo Analytics. Over the years, our fast release cycle has proven beneficial, enabling us to innovate rapidly and fix bugs with each new version. However, for organisations that prefer a slower, more stable update schedule, we also offer a Long Term Support version.
Matomo 4 LTS expires December 19 2024.
What is Long Term Support in Matomo?
Matomo Long Term Support (LTS) ensures stability and reliability for enterprise-level projects by maintaining major releases for an extended period that includes prioritising critical bug fixes and major security updates. This approach may suit organisations seeking stable, secure performance for mission-critical projects or complex custom integrations.
How long is LTS support provided for Matomo releases?
LTS support for any major version continues for at least 12 months after the release of the next major version. Throughout this period, the supported LTS version will receive critical bug fixes and security patches. These updates are released sequentially within the LTS series, ensuring stability and reliability for users who have not yet upgraded to the latest major release.
For example, with the release of Matomo 5.0 in December 2023, Matomo 4.X will be supported until 19 December 2024. During this time, Matomo 4 will continue to receive updates such as Matomo 4.16.1, Matomo 4.17.0, and so forth.
Once LTS support expires, it is recommended to upgrade to the latest major version.
How to configure Matomo to use the LTS version
By default, Matomo will update to the latest stable release. If you prefer to use the LTS version, configure the following Matomo settings.
- Log in to Matomo with a super user account.
- Click on the cog icon
to open the Administration Settings. - Navigate to System > General Settings and scroll to Update Settings.
- For the Release channel options, select the Latest stable 5.X (Long Term Support version).
Matomo will remain on the most recent production version of Matomo 5, ensuring there is no impact with the release of Matomo 6. - Click the green Save button and your next updates will adhere to the Release channel settings.
Once you have configured the appropriate release channel, you can follow the usual update process.
How do I get Matomo Support?
Organisations using LTS releases often benefit from tailored support packages that ensure long-term stability and guidance in maintaining mission-critical deployments. Learn more about Matomo Support Plans.
If you need support for your Matomo service, reach out to the Matomo experts who can provide assistance for LTS versions. For broader questions and feedback, join our forums where both the community and Matomo team members share insights and solutions.