Types of Overage Alerts

Matomo sends different types of overage alerts to keep you informed as your usage changes. These alerts help you understand when you’re approaching or exceeding your plan limits, so you can respond appropriately.

Read more about What are Overage Alerts? and Managing Account Overage in Matomo.

What types of overage alerts are available in Matomo?

• Initial Overage Alert: Sent when your usage is first projected to exceed the limits of your current plan.
• Overage Increased Alert: Sent if the estimated overage grows significantly since the last alert, helping you stay aware of increasing trends.
• No Overage Detected Alert: Sent when your usage trends improve and you are no longer projected to exceed your quota. This confirms that no further action is needed.
• Reminder Alerts: Sent weekly or monthly (depending on your billing cycle) if you are still projected to exceed your quota. These help ensure the alert isn’t missed.
• Plan Upgrade Alert: Sent when Matomo calculates that upgrading your plan would be more cost-effective than paying overage fees.

Will I receive alerts if my usage drops back within plan limits?

Yes. If your usage trends improve and you are no longer projected to exceed your plan limits, you will receive a No Overage Detected alert. This confirms that your usage is back within limits.

Will I be notified if upgrading my plan could save me money?

Yes. If an upgrade would be cheaper than continuing with overage fees, Matomo will send a Plan Upgrade Alert with a recommendation based on your current usage.