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Matomo Cloud

Index

  1. Configure Matomo Cloud for security
      1. Manage secure user access
        1. 1. Enable Two-Factor Authentication (2FA)
        2. 2. Enforce strong password requirements
        3. 3. Restrict allowed email domains
        4. 4. Monitor inactive accounts
      2. Maintain secure account management
        1. 1. Limit Superuser privileges
        2. 2. Keep privacy features enabled
        3. 3. Monitor using Diagnostic tools
  2. Default row limits for Matomo Cloud reports
      1. Matomo Cloud row limits and configuration
        1. Actions
          1. Actions subtable
        2. Site Search
        3. Events
          1. Event subtable
        4. User IDs
        5. Custom Dimensions
          1. Custom Dimension subtable
        6. Standard reports
        7. Custom Reports
  3. Feature renamed: Data Warehouse Connector
  4. How can I add an additional subdomain (alias) to my Matomo Cloud instance?
      1. Can I change my Matomo Cloud subdomain?
      2. How to request a subdomain alias?
        1. 1. Update your tracking code
        2. 2. Update Matomo Tag Manager (if applicable)
        3. 3. Adjust API calls and integrations
        4. 4. Verify tracking
  5. How do I create Matomo Cloud instances on behalf of my clients?
      1. Create a new Matomo instance for my client
      2. Why use a tagged email address to set up another Matomo Cloud instance?
      3. Can I later change the email address to the client’s real email?
      4. How do I transfer superuser rights?
      5. Related Topics
  6. How do I enable data warehouse exports for Matomo Cloud?
  7. How do I query exported Matomo data in Google BigQuery?
  8. How far back can raw data be exported using Matomo’s Data Warehouse Connector?
  9. How is data exported for data warehouses secured on Amazon S3?
  10. How long is exported Matomo data available in Amazon S3?
  11. How much does the Data Warehouse Connector for Matomo Cloud cost?
  12. How to backfill data for export from Matomo
  13. How to export data from Matomo Cloud to Snowflake
      1. Set up the Data Warehouse Connector
        1. 1. Enable the Data Warehouse Connector
        2. 2. Configure the Data Warehouse Connector and enabled selected sites
        3. 3. Next steps
      2. Set up Snowflake to import data
        1. 1. Create your Snowflake database and schema
        2. 2. Create required Tables matching the Matomo schema
        3. 3. Create Stages in Snowflake
        4. 4. Enable Directory Table
        5. 5. Load data into Snowflake tables
        6. 6. Verify the import
  14. How to invite team members to Matomo Cloud
      1. Invite a team member
      2. Manage user access
  15. How to reduce your Matomo Cloud quota usage with pre-ingestion traffic filtering
      1. What can reduce my quota (pre-ingestion filtering)?
        1. 1. Exclude IP addresses and ranges
        2. 2. Exclude user agents (using regex)
        3. 3. Block tracking in specific folders (JavaScript logic)
        4. 4. Block spam and bot traffic with Tracking Spam Prevention
      2. What does NOT reduce my quota?
      3. Recommendations to protect Cloud quota
        1. Special case: DDoS or abnormal traffic spikes
        2. Example configuration with pre-ingestion traffic filtering
          1. 1. Enable Tracking Spam Prevention settings
          2. 2. Define exclusion lists
      4. Frequently asked questions
        1. Why don’t my filters reduce my quota?
        2. Why am I paying for bot traffic?
        3. How can I stop paying overages for junk traffic?
        4. Can I block junk traffic after it happens?
        5. Can I undo hits from bots after billing?
  16. How to reset the log_action table export in the Data Warehouse Connector
      1. Reset options for the log_action table export
      2. Important Notes
  17. How to retrieve Funnels data for tables excluded from the Data Warehouse Connector export
      1. Query example for retrieving funnel data
  18. How to set up the Matomo Data Warehouse Connector
      1. Enable the Data Warehouse Connector
      2. Configure the Data Warehouse Connector
        1. Select which sites to enable
      3. How to backfill data for export from Matomo
      4. How to import to your data warehouse
        1. Select which data to import to your data warehouse
      5. How to configure your Matomo datasets and tables in Google BigQuery
      6. How to configure data transfers from Matomo to Google BigQuery
      7. How to run your first query in Google BigQuery
      8. Matomo Database Schema Text for Google BigQuery
  19. How to use a custom domain for Matomo Cloud
      1. Using a custom domain
        1. 1. Notify Matomo Support
        2. 2. Configure the CNAME record
        3. 3. Contact Matomo Support to complete the setup
        4. 4. Wait for activation
  20. How up to date is the exported Matomo Cloud data for Google BigQuery?
  21. Manage Account Overage in Matomo
      1. How do I avoid overage fees?
        1. Upgrade your Plan
      2. What should I do if I receive an overage alert?
      3. How do I configure system-wide overage alert notifications?
      4. How do I manage user overage alert notification settings?
  22. Matomo Cloud instance invoices
  23. Matomo Cloud Pricing Changes 2024
      1. Why are the prices being increased?
      2. Where can I view my updated price plan?
      3. Where can I view my previous price plan?
      4. When will the price increase take effect?
      5. How can I provide feedback or ask further questions?
  24. Types of Overage Alerts
      1. What types of overage alerts are available in Matomo?
      2. Will I receive alerts if my usage drops back within plan limits?
      3. Will I be notified if upgrading my plan could save me money?
  25. What are Overage Alerts?
      1. When will I receive an overage alert?
      2. What information is included in the overage alerts?
      3. How do I manage my Overage Alert notification settings?
      4. Who receives the overage alerts?
  26. What are the privacy implications of exporting data from Matomo Cloud to a data warehouse?
  27. What geolocation database does Matomo Cloud use?
      1. Can I change the geolocation method in Matomo Cloud?
  28. What’s included in the Matomo Cloud 21-day free trial
      1. What’s included in the Matomo free trial
      2. How to sign up
      3. Next steps
  29. Where do I find Matomo Cloud invoices?
  30. Which data warehouse platforms can be used with the Matomo Data Warehouse Connector?
      1. Supported data warehouse platforms
        1. Amazon Redshift
        2. Apache Hive
        3. Azure Synapse Analytics
        4. ClickHouse
        5. Databricks (on Apache Spark)
        6. Google BigQuery
        7. Greenplum
        8. PostgreSQL
        9. Snowflake
        10. Teradata
        11. Vertica
  31. Why are there duplicates in data exported using the Data Warehouse Connector?
      1. Deduplicate the data
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